At CreaCo. Texas, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—whether online, through donations, purchases, or in person.
Information We Collect
We may collect personal information when you make a donation, purchase our products, submit an internship or volunteer inquiry, and contact us through our website or social media.
The information we collect may include:
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Name
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Email address
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Mailing address
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Phone number
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Payment details (processed securely through third-party providers)
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Order history and delivery preferences
How We Use Your Information
We use your information to process donations and purchases, fulfill orders for products, share updates about the sanctuary and our animals, respond to inquiries or requests, and improve our services, offerings, and outreach.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Sales of Products
If you purchase items from us, we collect the necessary information to process your payment securely, fulfill and ship your order, and communicate about order status or availability.
We may retain non-sensitive order data (e.g., product types, order frequency) for inventory and customer service purposes.
All payment transactions are handled through secure third-party platforms that comply with applicable data protection laws.
Third-Party Services
We use trusted third-party services for donations, payment processing, email communication, and website analytics. Each has its own privacy policies, and we encourage users to review them.
Cookies and Website Analytics
If you visit our site, we will use session cookies. Our website uses cookies to improve user experience and collect basic visitor analytics.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Protect Your Information
We take reasonable and appropriate steps to protect your personal information, including encrypting sensitive payment data, limiting internal access to information, and using secure platforms for transactions and communication.
Your Rights
You can request to access, update, or receive an the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Questions?
Email: creacotexas@gmail.com
Phone: (512) 363-6459
We may update this policy occasionally to reflect changes in our operations or legal requirements. Please check this page for the latest version, indicated by the effective date below.
5.1.25